Frequently Asked Questions
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How much is the wallpaper?
Idecoroom is only $3.72 per square foot for wallpaper($40/sq meter), and $4.65 per square foot for vinyl($50/sq meter).Our minimum order is 32 (sq ft) square feet. For floor murals,it has two layers,which is waterproof and non-slipping. The price is $5.56 per square foot($60/sqm). The prices of products, delivery and other charges are shown in US Dollars ($USD). You can choose from our product or upload your own image without any additional charges. ALL orders over $50 are FREE shipping(US,CA,AU,UK),other countries,$20 fixed postage! For orders under $50 we apply a standard shipping fee of $10.
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What is your delivery time?
Your product will be dispatched within 3 -5 business days, and normally you will receive it within 15 business days.If you need it urgent, please contact us.We also have express post service.Your product can be delivered in 7 business days, with extra $30 express post postage. We also have 3 days service,delivery by DHL, extra $150 postage.
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What kind of ink do you use?
We use roland Eco-Sol MAX® 2 ink.
Eco-Sol MAX® 2 meet some of the world's most rigorous and comprehensive standards for low emissions of volatile organic compounds (VOCs) into indoor air. For more information, please visit www.greenguard.org.
It is odorless and non-toxic. Not only is our material safe for your child, but is envorinmentally friendly.
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What is material do you use?
We use non woven paper and vinyl.
Non woven paper,need to use wallpaper adhesive.$3.25 per square foot for wallpaper($35/sq meter)
Vinyl is self-adhesive. $4.18 per square foot for vinyl($45/sq meter).
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What sizes do you print?
Our minimum custom order is 32 square feet. Our customized wall sizing feature allows you to enter the exact dimensions of your wall, so you only pay for what you need.
Large wall sizes are limited to a maximum of 200 square feet to protect the integrity of the image quality. If you have a larger wallpaper order please send your image to our email and we will customize your order.
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What Refund Policies do you offer?
Refunds are only issued if the wallpaper is returned to us and there is a printing issue which can not be resolved. Refunds will only be considered if there is no forcible resolution within 30 days of purchase. Please note if the wall surface is not suitable, this is not grounds for a refund. Return not accepted for custom size item.
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Can you help me print my photo?
Yes.You can send us an email and attach your personal high resolution images.
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What about watermarks?
The watermark has been placed on all images on our website to protect our image and it will be removed for printing.
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You don't have the image I'm looking for?
If you can't find the image you are looking for on our website idecoroom.com, please visit our image library websites who have over 125 million high resolution images.
Search our image library websites: www.shutterstock.com
Just get the photo ID and send us an email.
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Does it has 3D effect?
It depends on the pictures.
For some pictures,when you stand at a special place,you will see the 3D effect. For other pictures, "3D" just for SEO purpose,
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Do you ship to my country?
Yes!
We currently ship to most countries that accept UPS, DHL and FedEx.
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Can I track my order?
Yes! Once your order (over $30) has been dispatched your tracking ID number will be emailed to you. You will then be able to click on the link to go directly to our couriers website and track your order.
Order under $30 is standard shipping without tracking number.
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What surfaces will vinyl adhere to?
Vinyl self-adhesive backing sticks to most smooth wall surfaces. Plaster board painted wall (non-teflon paint), glass, tiles, smooth polished concrete (need to be trialled with a sample first).
Note: If your wall is porous/rough surface (brick wall etc) or rendered (rough surface with sand grains), it will not adhere perfectly. If you are unsure about your wall surface we suggest you order a sample to test the adhesion quality.
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How many panels can I expect my wallpaper to have?
It depends on the size of your wall.
Our drop panels generally run at approximately 39 inches (100 cm) width, but will be adjusted to ensure you receive equal sized panels.
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How to install removable wall murals
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WHEN SHOULD I APPLY MY VINYL WALL DECALS
One of the most common reasons for failure in applied wall words is application on freshly painted surfaces. Just because it’s dry to the touch doesn’t mean it’s ready for your vinyl graphics. If you apply vinyl over uncured paint it usually results in a rapid degradation of the adhesive leading to failure. It literally falls off the wall! For best results please allow any newly painted surfaces to cure 1 to 2 months before applying vinyl.
Vinyl wall graphics need to be applied in a timely manner, preferably within 2 weeks of receiving your new vinyl decals. The longer the vinyl sits after being cut, the harder it becomes to release from the backing paper. So if you have new paint you may have to time your purchase according to paint cure times. -
WHAT KIND OF PAINT NOT TO USE
Vinyl will not adhere to surfaces painted with Teflon, Stain Guard or VOC free paints. VOC free paints are a green friendly paint with low odor or no odor. Avoid matte or semi-matte (satin) paints. These have matting agents that float to the surface and can cause interference with adhesion. Scrub able and or washable paints have migratory agents, usually silicone or teflon additives, that may cause adhesion failure.